Privacy
Privacy policy
Effective from 8 October 2026. It describes how we process the personal data you entrust to us on basicgame.net or when you contact us.
Who processes your data
The controller of your personal data is BASICGAME s.r.o., company ID (IČO) 19060491, VAT ID CZ19060491, registered office Žižkova 3135/155, 400 01 Ústí nad Labem, Czech Republic, entered in the Commercial Register kept by the Regional Court in Ústí nad Labem, file C 51922.
For anything concerning your personal data, contact us by e-mail at [email protected] or by phone on +420 727 949 656.
What data we process and why
An enquiry from the form or the configurator
- Data
- Name, the driving school's or company's name, company ID (in the configurator), e-mail, phone, your message or note, the simulator configuration you put together, and the site language.
- Purpose
- Handling your enquiry: replying, preparing an offer, arranging a demo and further negotiation. For an enquiry about the upcoming tractor trainer, also sending you its announcement.
- Legal basis
- Steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) and our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).
When you write to us or call
- Data
- The details you give us by e-mail or phone, usually your name, contact details and your question.
- Purpose
- Answering your question and the follow-up communication.
- Legal basis
- Steps taken at your request before entering into a contract (Art. 6(1)(b) GDPR) or our legitimate interest in answering enquiries (Art. 6(1)(f) GDPR).
Running and securing the website
- Data
- Technical data about the visit: IP address, time, the address of the page visited and the browser type.
- Purpose
- Delivering the website, protecting it from attacks and abuse (for example by limiting how many forms can be sent) and fixing technical errors.
- Legal basis
- Our legitimate interest in a secure, working website (Art. 6(1)(f) GDPR).
Measuring visits and advertising
- Data
- Data on how you use the website and identifiers stored in cookies.
- Purpose
- Visit statistics and measuring the performance of our ads (Google Analytics).
- Legal basis
- Only with your consent (Art. 6(1)(a) GDPR), which you can withdraw at any time. See the cookie policy for details.
Who receives the data
We do not sell your data or pass it on to anyone for their own marketing. These processors help us with it:
- Contabo GmbH (Germany) – runs the servers the website and the enquiry handling run on.
- Cloudflare, Inc. – delivers the website and protects it from attacks, processing technical data about the visit including the IP address.
- Google – the company e-mail (Google Workspace) our enquiries arrive in and, with your consent, visit measurement (Google Analytics).
We disclose data to public authorities only where the law requires it.
Transfers outside the European Union
Cloudflare and Google may also process data in the United States. The transfer relies on the European Commission's adequacy decision (EU-US Data Privacy Framework) or on standard contractual clauses approved by the European Commission.
How long we keep the data
- Enquiries and related communication for as long as we negotiate the offer. If no contract is concluded, for at most 2 years from the last contact.
- If a contract is concluded, for its duration and afterwards only as long as the law requires (for example accounting and tax rules).
- Server logs keep only a shortened IP address that does not identify you, and are deleted continuously, usually within 30 days.
- Visit measurement data for the cookie lifetimes listed in the cookie policy.
Your rights
With regard to the processing of your personal data, you have the right:
- to access the data we process about you,
- to have inaccurate data corrected or incomplete data completed,
- to have your data erased if we no longer need it or process it unlawfully,
- to restrict the processing,
- to data portability for the data you provided to us,
- to object to processing based on our legitimate interest,
- to withdraw your consent at any time, for example to visit measurement, with the “Cookie settings” button.
You can exercise your rights by e-mail at [email protected], by phone on +420 727 949 656 or by letter to our registered office. We will reply without undue delay and within one month at the latest.
If you disagree with how we handle your data, you can lodge a complaint with the Czech Office for Personal Data Protection (Úřad pro ochranu osobních údajů), Pplk. Sochora 27, 170 00 Praha 7, www.uoou.gov.cz.
Do you have to provide your data?
No. Without your name and an e-mail address or phone number, however, we cannot reply to your enquiry.
Automated decision-making
We do not make automated decisions about you or create profiles that would have legal or similarly significant effects on you.
Changes to this policy
We may update this policy, for example when we change processors or website features. The current version is always on this page.